Privacy notice

Last updated 14 October 2026.

Who we are

GlobalBlackCarServices.com provides chauffeured ground transport. We are based in Toronto, Ontario, Canada and operate worldwide through our own fleet and vetted affiliate operators. For any privacy question, contact support@globalblackcarservices.com.

What we collect

• Booking information — name, email, phone, pickup and destination addresses, dates and times, passenger and luggage counts, flight or vessel details, and any notes you add.
• Payment information — handled by our booking provider and payment processors. We do not store full card numbers on our own systems.
• Enquiry information — whatever you type into the contact or corporate forms, plus the IP address the submission came from, which we keep for abuse prevention.
• Usage information — pages viewed and interactions, collected through Google Analytics 4 as described below.

Why we use it

To quote and deliver the journey you asked for; to contact you about that journey; to meet our legal, insurance and licensing obligations; and to understand which parts of this site are useful. We do not sell personal information, and we do not use your booking details for advertising.

Who else sees it

• The chauffeur and operator performing your journey — the minimum needed to collect you: name, contact number, addresses and relevant notes.
• Our booking provider, which operates the reservation engine embedded on this site.
• Google, as the processor for Google Analytics 4 (property G-WRP5J9LHL8).
• Tawk.to, which operates the live chat widget. Anything you type into chat, plus your IP address and browser details, is processed on their servers. Please do not send card numbers or identity documents through chat.
• Our email and hosting providers, in the ordinary course of delivering messages and serving this website.

Affiliate operators receive journey details under contract and may only use them to perform that journey. Where a journey crosses borders, the details necessarily reach the operator in the destination country.

Analytics and cookies

This site uses Google Analytics 4 to count visits and understand which pages are used. It sets cookies in your browser and records a truncated IP address. It does not tell us who you are, and we do not combine it with your booking record. You can block it with any standard browser privacy setting or extension, and the site will work normally.

The embedded booking engine sets its own cookies to keep your reservation in progress. Those are necessary for it to function.

How long we keep it

Booking records are retained for seven years to meet tax, insurance and licensing requirements. Enquiries that do not become bookings are deleted after twenty-four months. Analytics data follows the retention period configured in Google Analytics.

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to certain processing, or to withdraw consent. Email support@globalblackcarservices.com and we will respond within thirty days. If you are unhappy with our response you can complain to your national data protection authority; in Canada that is the Office of the Privacy Commissioner.

Security

This site is served over HTTPS. Access to booking records is limited to staff who need it to run the journey. No system is perfectly secure, so please do not send card numbers, passport scans or other sensitive documents by email or through the enquiry form — if we need them, we will tell you a safe way to provide them.

Children

This service is sold to adults. We do not knowingly collect information from children, although we do carry them — child passenger details supplied by a booking adult are treated as part of that adult’s booking record.

Changes

If we change this notice materially we will update the date at the top of this page. Continued use of the site after a change means you accept the revised notice.